Billing Terms & Conditions
These Billing Terms & Conditions (“Billing Terms”) govern all payments, charges, and financial transactions conducted through japanenginesdirect.com. By placing an order or submitting payment, you agree to the Billing Terms outlined below.
1. Accepted Payment Methods
Japan Engines Direct accepts the following secure payment options:
- All major credit cards
- PayPal
- ACH payments
Payments are processed through trusted third-party gateways. We do not store complete payment card details on our servers.
2. Payment Authorization
2.1 By submitting payment information, you authorize Japan Engines Direct to charge the full amount of your order, including applicable taxes, shipping fees, and any additional charges shown at checkout.
2.2 You confirm that you are legally authorized to use the provided payment method.
2.3 Fraudulent or unauthorized transactions may be declined, investigated, and reported.
3. Billing Information Accuracy
3.1 Customers must provide accurate, complete, and up-to-date billing information at checkout.
3.2 Orders may be delayed, suspended, or canceled if billing details cannot be verified.
3.3 Providing false, incomplete, or misleading information may result in cancellation of the order.
4. Currency
All transactions on Japan Engines Direct are processed in U.S. Dollars (USD).
Your bank or payment provider may apply conversion fees if you are located outside the United States.
5. Pricing, Fees & Adjustments
5.1 Product prices are listed in USD and may change without prior notice.
5.2 Shipping rates, taxes, and fees are calculated based on location, item type, and carrier requirements.
5.3 Additional charges may apply for special freight services or residential deliveries.
5.4 In the event of a pricing or listing error, Japan Engines Direct reserves the right to cancel or adjust the order before processing.
6. Sales Tax, Duties & Import Fees
6.1 Domestic taxes are applied at checkout where required by law.
6.2 International customers are responsible for all duties, import taxes, customs fees, and government charges associated with receiving their shipment.
6.3 Japan Engines Direct does not collect or prepay international tax obligations.
7. Order Confirmation & Invoicing
7.1 After placing an order, customers will receive an electronic confirmation via email.
7.2 This confirmation does not signify acceptance of the order; it only acknowledges receipt.
7.3 A final invoice will be issued once payment is processed and the order is approved.
8. Payment Processing & Security
8.1 All payments are processed through secure, encrypted third-party payment gateways that comply with industry security standards.
8.2 Japan Engines Direct does not assume responsibility for breaches or errors caused by external payment processors.
9. Chargebacks & Payment Disputes
9.1 Customers must contact us directly regarding billing concerns before initiating a chargeback.
9.2 Unauthorized or invalid chargebacks may result in:
- Order cancellation
- Account suspension
- Revocation of warranty or support
- Legal collection proceedings
9.3 We reserve the right to dispute fraudulent or unsubstantiated chargebacks with supporting documentation.
10. Cancellations & Billing Fees
10.1 Orders cancelled after confirmation may incur a cancellation fee of up to 15%.
10.2 Orders cannot be cancelled once shipped.
10.3 Customers remain responsible for all shipping charges and restocking fees associated with refused or returned shipments.
11. Refunds & Credits
11.1 Refunds, where eligible, are issued only after an approved RMA and product inspection.
11.2 Refunds are processed within 1–10 business days, depending on the banking institution.
11.3 Refunds may be:
- Returned to the original payment method, or
- Issued as store credit
Depending on approval and product condition.
Full details are available in our Return & Refund Policy.
12. Fraud Prevention
12.1 To protect both customers and the business, all orders undergo security screening.
12.2 We reserve the right to:
- Request identity verification
- Decline suspicious transactions
- Cancel orders that appear fraudulent
- Prevent address changes after checkout
These measures help ensure safe, reliable transactions.
13. Contact Information
For billing-related inquiries, please contact: info@japanenginesdirect.com